Daiwa Warranty, Service and Maintenance Guideline
This guide is designed to be an aid for retailers and consumers to help clarify warranty, service and maintenance issues and FAQ’s regarding Daiwa Australia’s products.
Daiwa Australia, places a warranty card inside the box of all reels they import and distribute. If your reel does not contain one of these please contact the Daiwa service department immediately on 02 8644 8644 and we will send one to your place of purchase.
View & download of more than 39 Daiwa PDF user manuals, service manuals, operating guides. Massager, Fishing Equipment user manuals, operating guides & specifications. How to perform basic service on a Daiwa 4000C silver series reel. This covers the reel features as well as the take apart, lubrication and re-assemnly requi. Daiwa Reel Schematics.
No reel will be considered for warranty repair or replacement without proof of purchase. Due to high instances of parallel and self importing, this guideline will be strictly adhered to.
Electric Reel Warranty. Daiwa electric reels are covered by a one year or 200 hours of use from date of purchase original owner warranty. Daiwa electric reels come with a warranty registration card, please take the time to fill out this card and send back to Daiwa within 30 days of purchase to register your reel. Daiwa reels are widely recognized by many anglers as being well-made, durable and reliable. Featuring forward-thinking designs and components including hyper-speed ball bearings, carbon fiber handles and free-floating spools, Daiwa baitcasting and spinning reels are use by weekend warriors and professionals alike.
The following are common complaints that will not be accepted for warranty purposes:
Worn or noisy ball bearings , drag issues i.e. ; worn, sticking etc (the above are classified as normal wear and tear)
Corrosion due to saltwater intrusion or neglect.
Internal or external damage due to neglect i.e. dropping or treading on a reel. Internal or external damage due to a reel that has been disassembled and/or reassembled incorrectly.
We see many reels sent in for warranty claims that have suffered terribly from saltwater ingress or that have been pulled apart and reassembled incorrectly, resulting in damage that Daiwa Australia is in no way liable for. Our warranty covers manufacturing fault or flaw and over 90% of reels sent back to us for warranty do not fall into this category. Time wasted sorting through non- warrantable issues, directly affects and increases the wait time for your legitimate warranty claim clients.
Despite what some may think, no one knows our reels like we do and one washer or shim out of place or non OEM grease alerts us very quickly that the reel has been apart. We Always Know!!!
Many screws holding Daiwa reels and their components together are assembled using locking agents and should never ever be unscrewed or undone. If they are, damage or failure will only be a matter of time. Many main/drive gears and main shaft assemblies are examples of this.
Reel and Rod warranty can only be assessed by a qualified Daiwa service technician ,so please avoid passing judgement in favour of warranty on behalf of Daiwa Australia. Rather, use this guide to assess what is perhaps not a warranty claim, with your client and if still in doubt, please contact the Service department of Daiwa Australia.
Reel Warranty
All Daiwa reels are covered by a one year from date of purchase original owner warranty
5 Year warranty applies to certain reels, these reels come with a warranty card. Please take the time to fill out this card and send back to Daiwa within 30 days of purchase to register your reel.
If the 5 year warranty card is not returned within 30 days, the 5 yr warranty is void but the reel is still covered by a one year warranty, as long as you retain original proof of purchase.
Electric Reel Warranty
Daiwa electric reels are covered by a one year or 200 hours of use from date of purchase original owner warranty
Daiwa electric reels come with a warranty registration card, please take the time to fill out this card and send back to Daiwa within 30 days of purchase to register your reel.
If the warranty card is not returned within 30 days this may invalidate the reels warranty.
Daiwa Warranty, Service and Maintenance Guideline
This guide is designed to be an aid for retailers and consumers to help clarify warranty, service and maintenance issues and FAQ’s regarding Daiwa Australia’s products.
Daiwa Australia, places a warranty card inside the box of all reels they import and distribute. If your reel does not contain one of these please contact the Daiwa service department immediately on 02 8644 8644 and we will send one to your place of purchase.
No reel will be considered for warranty repair or replacement without proof of purchase. Due to high instances of parallel and self importing, this guideline will be strictly adhered to.
The following are common complaints that will not be accepted for warranty purposes:
Worn or noisy ball bearings , drag issues i.e. ; worn, sticking etc (the above are classified as normal wear and tear)
Corrosion due to saltwater intrusion or neglect.
Internal or external damage due to neglect i.e. dropping or treading on a reel. Internal or external damage due to a reel that has been disassembled and/or reassembled incorrectly.
We see many reels sent in for warranty claims that have suffered terribly from saltwater ingress or that have been pulled apart and reassembled incorrectly, resulting in damage that Daiwa Australia is in no way liable for. Our warranty covers manufacturing fault or flaw and over 90% of reels sent back to us for warranty do not fall into this category. Time wasted sorting through non- warrantable issues, directly affects and increases the wait time for your legitimate warranty claim clients.
Daiwa Bw2 Reel Owners Manual Online
Despite what some may think, no one knows our reels like we do and one washer or shim out of place or non OEM grease alerts us very quickly that the reel has been apart. We Always Know!!!
Many screws holding Daiwa reels and their components together are assembled using locking agents and should never ever be unscrewed or undone. If they are, damage or failure will only be a matter of time. Many main/drive gears and main shaft assemblies are examples of this.
Reel and Rod warranty can only be assessed by a qualified Daiwa service technician ,so please avoid passing judgement in favour of warranty on behalf of Daiwa Australia. Rather, use this guide to assess what is perhaps not a warranty claim, with your client and if still in doubt, please contact the Service department of Daiwa Australia.
Reel Warranty
All Daiwa reels are covered by a one year from date of purchase original owner warranty
Daiwa Bw2 Reel Owner's Manual
5 Year warranty applies to certain reels, these reels come with a warranty card. Please take the time to fill out this card and send back to Daiwa within 30 days of purchase to register your reel.
If the 5 year warranty card is not returned within 30 days, the 5 yr warranty is void but the reel is still covered by a one year warranty, as long as you retain original proof of purchase.
Electric Reel Warranty
Daiwa electric reels are covered by a one year or 200 hours of use from date of purchase original owner warranty
Daiwa electric reels come with a warranty registration card, please take the time to fill out this card and send back to Daiwa within 30 days of purchase to register your reel.
If the warranty card is not returned within 30 days this may invalidate the reels warranty.